Humans of Gardiner Haskins - Steve WilliamsApril 3rd, 2019
Commitment to work is an important quality in a...
In 2019, Gardiner Haskins Homecentre celebrated its 40th year as part of Cirencester’s high street. Gardiner Haskins and it's staff have become an integral part of Cirencester and its community over the last four decades, with their status as an independent retailer setting them apart from national chains. Despite a lot of negative press about the UK’s struggling retail sector, the company are reporting great sales growth from the start of 2019. Gardiner Haskins’ management attributes this to the people of Cirencester choosing to shop local, support their high street and its independent businesses.
To celebrate this milestone anniversary, Gardiner Haskins held a charitable fun day in store raising money for their 2019 Charity of the Year Maggie's Cheltenham. In total the store raised £1300. Find out more about the day over on our blog.
We're proud to support Maggie's of Cheltenham as our Charity of the Year 2019. Maggie's provide free practical, emotional and social cancer support and information across the UK and online.
Maggie herself lives with advanced cancer for two years and created a blueprint for a new type of care. The centre itself is a warn and open space with landscaped gardens to rest and energise the senses.
“Over 40 years we've continued to evolve to meet the needs of the community – which is the key to successful retailing. By doing this we have remained relevant to our customers and the community by adapting what we offer.
“Going forward, we are continuing to invest and improve the store as part of that evolution. We've installed new till systems, refreshed our store signage and opened brand new showroom displays in our Rangemaster and built-in appliance departments. It is important to us that when customers visit, there is something new every time.
“As a local, independent retailer and with Cirencester being the main shopping destination in the Cotswolds packed with local businesses, it is important that we continue to support each other and allow the High Street to thrive.”
One of the store’s most valuable attributes has always been the dedicated and knowledgeable staff who work there. Department Manager Richard Newman says that the staff are key to the store’s success:
“Our staff are integral to the business and one of the main reasons for our longevity. With many of our staff being local and with years of experience, the levels of dedication, expertise and commitment to customer service is unrivalled. Some of our staff have been here since the early days of the business, between them they boast decades of experience and product knowledge that you don’t find in many other businesses.”
The store is also accompanied by a fast-growing online presence. With the launch of a brand-new website, the company has invested more into reaching more people online – giving customers another way to find a huge range of products as well as information and advice.
With an emphasis on customer and community always in mind, this focus is maintained with Gardiner Haskins’ charitable efforts. Recent charity projects have included work with local project The Big Yellow Bus who provide safe sleeping spaces for Cirencester’s homeless community.
The focus for Gardiner Haskins’ 2019 charitable efforts in Cirencester will be fundraising for Maggie’s Cheltenham. The charity provides help and support for those affected by cancer. This is a cause very close to the heart of all staff at the store as the charity supported staff member Lesley Lee during her own battle with cancer. Lesley unfortunately passed away from her illness in 2020 but she enjoyed fundraising for Maggie's until the end.
About Maggie’s Cheltenham
Maggie’s offers a place for anyone affected by cancer to visit. The Lodge building and its garden offer everything from drop in sessions for emotional, practical and social support with the team to free classes, workshops and more Monday to Friday.
Karley Coles, who has been a part of the Gardiner Haskins Cirencester team for over a decade says: “It is very important that we support the local community in any way we can. Local charities are vital to the town and it is wonderful that we can support a charity like Maggie’s, who have such a personal link to our business.”
The shop floor part of the building used to be home to a mechanic shop called Steels Garage and was a car showroom and repair shop. The manager’s office on the ground floor, used to be home to The Bull Inn from approximately 1822 to 1964. It is said that a man who lived in The Bull Inn trained pigeons. One of the pigeons, named Kenley Lass, was awarded the animal equivalent of the Victoria Cross in WWII for efforts to convey messages to enemy occupied France.
Over the years, the store has changed to cater for an ever changing retail environment and continuously evolves to meet the needs of the community it serves. Furthermore, there is continuous investment to improve the store. In the last year new till systems have been installed, external signage refreshed and new showroom displays opened for Bathrooms and Built-In Appliances. In March, the new website was launched, designed to compliment the in store customer experience.
Gardiner and Sons Co Ltd registered address Gardiner Haskins, 1 Straight Street, Broad Plain, Bristol, BS2 0FQ, registered in England.
Company registration number: 00039402 VAT no. GB302974367