Interiors Inspiring homes since 1825
0117 9292288 Customer Advice Line

0117 9292288 Jobs at Gardiner Haskins web.desk@gardinerhaskins.co.uk

Working for Gardiner Haskins:

“Our mission is to be the consumer’s first choice for all their home improvement needs, delivering market leading branded products of outstanding quality with excellent customer service at competitive prices. Always proud to be different and embrace change, we create lifelong customer relationships through great teamwork, passion and commitment.

Staff Benefits:

Just some of the benefits Gardiner Haskins’ staff members receive include...

  • In Store Staff Discount.
  • Free Central Parking (Bristol Store).
  • Pension Scheme.
  • Bonus Incentive Schemes.

GET IN TOUCH ABOUT JOBS

BRISTOL AND CIRENCESTER LOCATIONS image BRISTOL AND CIRENCESTER LOCATIONS
HELPFUL TEAM MEMBERS image HELPFUL TEAM MEMBERS
OFFICE AND RETAIL image OFFICE AND RETAIL
discover image one EXCEPTIONAL CUSTOMER SERVICE

STAFF BENEFITS

Including bonus incentive schemes, staff discount, free central parking (Bristol) and pension scheme.

LOCATION AND ENVIRONMENT

Work in a central location in Bristol or Cirencester, close to local shopping centres and places to eat.

Our Jobs at Gardiner Haskins

Bristol Store

Bathrooms Showroom Sales Manager (FT 39 h/pw)

Location: Bristol

Basic Salary: £25K per annum + bonus/commission scheme (OTE £32-35K)

Do you have the experience and enthusiasm to help customers with the design and purchase of the bathroom of their dreams?  Our client is looking to recruit for this key position who will have overall managerial responsibility for the newly created bathroom department including driving up sales and profitability, ensuring high levels of customer service and improving efficiency.

Can you work collaboratively with colleagues and inspire the team in order to deliver an outstanding customer experience as well as exceed departmental targets.

Key responsibilities include: showroom management, retail sales growth and gross margin achievement/maintenance, managing product availability and seeking new product opportunities, negotiating and purchasing with numerous brand leading suppliers, supporting marketing activities as well as organising staff rotas on a daily and monthly basis.  

Previous supervisory/managerial experience in the retail sector is essential, together with experience of bathroom related products.  A proven track record in a customer-facing environment in order to successfully achieve targets is necessary to be able to succeed in this role and progress on a personal level.

The suitable candidate will be able to work effectively in a department with commercial awareness, business skills, experience of design software and meticulous attention to detail.  In return, our client offers a competitive salary, staff discounts and benefits such as free parking.

Full time position (39 hours per week) and flexibility about when you can work is necessary as you'll be covering store opening hours on a rota basis, including evenings, weekends and bank holidays.

If you are interested in applying for this position please email your CV & covering letter to recruit@partnersinhr.co.uk. Closing date: 31nd August 2019

Customer Advisor and Lead Taker - Part Time 20 hours per week (£20,000 OTE Pro Rata)

Location: Bristol
Department: Bathrooms and Fitted Kitchens
Hours: 20 per week, must include Saturday and Sunday plus a day in the week
Salary: £8.21 (£20,000 OTE Pro Rata)
Commission Scheme: 

  • 1.5% on personal retail sales (ex VAT)
  • £10 for a qualified kitchen lead
  • £5 for a qualified bathroom lead

Your outgoing personality and excellent customer service, accompanied by some product knowledge, will ensure you capture all potential sales opportunities. You will have the confidence to consistently deliver the standard of service which exceeds the expectations of our customers and encourages them to return.

Key Results Areas 

  1. Advise customers on our ranges of fitted kitchens and bathrooms and associated products through excellent communication and capturing potential sales leads wherever possible
  2. You will possess the written and oral skills to capture accurate information from customers and relay this information to our kitchen and bathroom designers
  3. Communicate effectively and accurately to customers and other employees in a professional, positive and courteous manner, whilst acting as an ambassador for the Company always, whether in person or by email/telephone or any other means of communication
  4. Your confident and approachable body language will instil confidence in our customers, therefore promoting you as an effective product advisor
  5. Participate with the daily H&S checklists and report any issues or concerns to your line manager within a reasonable time
  6. Assist in the proactive development of a positive Health and Safety culture throughout the department and Company.
  7. Assist with the visual impact of the showrooms, whilst maintaining stock replenishment levels where required
  8. Actively promote Company promotions, offers, incentives to purchase and products and/or services from all departments
  9. Maintain a high standard of presentation ensuring you are wearing Company uniform/business attire and name badge where provided, and are always smart and presentable 
  10. All Company policies and procedures are to be strictly adhered to including customer service standards, health and safety, till and transaction procedures, administration and deliveries

Skills and Qualifications

  • Enthusiastic and confident manner when advising customers and delivering exceptional customer service
  • Knowledge of Bathrooms & bathroom related products product is desirable
  • Excellent written, oral and keyboard skills is essential
  • A high standard of general education including numeracy and literacy
  • Reliable and presentable
  • Flexible & adaptable to change, sometimes at short notice

Self motivated and a team player

 

Formally communicate any information which will benefit the Company to the Manager, whilst creating channels of communication to all staff and management


Cirencester Store

Postions Available

DIY - Weekend Positions 

 

Whichever department you work for it is certain, it's a retail job like no other.

All jobs include replenishing stock levels, assisting customers with enquiries, operating the tills and keeping the store tidy.

We also offer the opportunity to demonstrate your creative flair and develop your retail skills, with real input into how we do things. Whether it's suggestions on merchandising or how we deliver customer service, your input will make a difference.

You will have drive and commitment, be passionate about doing things the right way and preferably have experience in a retail or customer focused environment giving excellent customer service.

For more information on the vacancies available please bring a CV and cover letter in to the store or e-mail them to web.desk@gardinerhaskins.co.uk with the subject "Cirencester Store Vacancies".

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Gardiner and Sons Co Ltd registered address Gardiner Haskins, 1 Straight Street, Broad Plain, Bristol, BS2 0FQ, registered in England.
Company registration number: 00039402 VAT no. GB302974367

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